Contact

Have a question?  Don't hesitate to contact us.

Email: support@mastorm.com

24-hour Monday through Sunday

*Most emails will be replied within 1 business day.

Customer Service - Hours of operation:
Monday through Friday 9:00 AM to 5:00 PM EST
Saturday 10:00 AM to 6:00 PM EST
Sunday Closed.

Frequently Asked Questions:

Q: How long will it take to receive my package?
A: Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it.  Rest-assured we are doing everything in our power to get your order to you as soon as possible!  Once your order is dispatched, depending on your country or region, estimated delivery time is between 5 to 10 business days.  Please consider any holidays that might impact delivery times.